to discuss the details of your order. We are currently accepting payments with Visa or Mastercard by telephone only. We also accept PayPal, purchase orders, and wire transfers. Money orders and personal/business checks may be sent to:
The Machine Lab Inc.
1281 E. Magnolia, Unit D, Suite 193
Fort Collins, CO 80524
Note: This address is a PO box only. Please call for business location information.
The Machine Lab ensures quality and performance of our products and each platform is assembled and tested before it is shipped. The Machine Lab Inc. warrants its products against defects in materials and workmanship for a period of 60 days. If your discover a defect, The Machine Lab, at its option, will repair, replace, or refund the purchase price. After 60 days, products may be sent in for repair or replacement, but there will be a 5% minimum inspection/labor/repair fee (not including return shipping and handling charges.)
If you wish to return an item for any reason, please contact us within 14 days of receiving your order. Items must be returned in as-new condition. Buyer is responsible for return shipping costs.
Warranty does not apply if product has been altered, modified, or damaged. It is understood that several different interfaces may be used for control of these mobile robot platforms but the buyer must be aware and read all instructions before attempting to connect new devices. The MMP platforms come fully assembled and any internal modifications, (i.e. soldered connections, jumpers, over-volting etc.) will void warranty. If your have any questions prior to modifications for a certain application, feel free to call us.
Products will be shipped UPS as soon as payment is confirmed.
For orders delivered in Colorado please add 7.65% sales tax
The Machine Lab Inc. encourages experimentation and creative thinking. We want to see what you will do with our platforms. Therefore, The Machine Lab Inc. encourages OEM use in product development and research. We also encourage the use of our platforms for educational use and robotic competitions. We must remind you though that any internal modifications to the motors, batteries, controllers, or wiring will void warranty.